Switching Energy Supplier- FAQs

By | January 7, 2017

For most of the people, the energy supplier is probably quite far down the list of priorities on a day to day basis. However, switching your current supplier can make a huge impact in reducing the amount of money you spend on gas and electricity.

Moreover, aside from finding ways to save energy around the house to reduce the amount that you spend on electricity, with a different energy supplier, you may also be able to look around for a better deal. If you are considering switching your supplier, then here are some of the frequently asked questions about switching energy supplier for you:

  • How much money can I save by switching supplier? : How much money one can save by switching suppliers depends on several factors. These factors include how much energy you consume, how you want to pay your bill and the number of energy suppliers competing in your area. Customers using online gas and electricity price comparison service can save up to £179 per year. For high energy users, the savings on their gas and electricity could be much larger.
  • If I switch, will there be any interruption to my gas or electricity supply? : No, there will not be any interruption. Your new energy supplier will use the same wires, pipes and meters that you use currently. They will also contact your existing supplier to arrange for the transfer of your supply. The only thing that you will notice is that your bill will come from your new energy supplier.

  • Do I need to contact my current energy supplier if I choose to switch? : No, there is no need for you to contact. Your new energy supplier will arrange everything for you. Once you have chosen your new supplier and agreed to transfer to them, they will arrange for the transfer to take place. It is highly recommended that you pay any final bills promptly. In case you do pay by direct debit or standing order, it is good practice to cancel these arrangements once the final bill has been paid.

  • Can I switch if I owe money to my current supplier? : In case you owe money to your current energy supplier or have a bill outstanding for more than 28 days, you may be unable to switch until you have paid the due amount. However, there are some cases in which you will still be able to switch, for instance if you are a prepayment customer with less than £200 debt. If your supplier has notified you of a price increase and you are in debt with them, then you have 30 days in which you are required to pay off the debt, and they will not block your transfer. In case you are in debt with your supplier because of an error on their part such as if they have not set your direct debit high enough to cover your usage, then they cannot prevent you from switching.

For more information, you can call on Scottish Power Contact Number and get in touch with its dedicated team.